Frequently Asked Questions

Choosing the right skip bin begins with assessing what kind of waste you must dispose of. All skip bins vary in what you’re allowed to put in them. Here’s a breakdown.

• General Waste Skip Bin – for general rubbish, the sort of thing most households build up over time. White goods, old toys, furniture, clothing, green waste and household and electrical items.
• Green Waste Skip Bin – grass, leaves, weeds, bark, shrubs, tree branches and untreated wood; no other waste is allowed in this bin.
• Mixed Waste Skip Bin – this is suitable for renovations. You can also add concrete, bricks, pavers, and green waste.
• Concrete/Bricks Skip Bin – concrete, concrete pavers, roof tiles and bricks to dispose of; no other waste is allowed in this bin.
• Soil/Dirt Skip Bin – dirt, soil, clay, and sand; no other waste is allowed in this bin.

If you need help choosing the right size skip bin, visit our helpful skip bin size calculator here.

If you need additional advice, contact us here, and we will try to help you work out the best size for your needs.

Yes, here at Skip Bin Finder, we generally stock three different types. These are –

• Marrel skip bins are the most common type. They range from 2m³ right through to sizes as large as 17m³. This type of skip bin can come with wheelbarrow access, but please call and ask first because not all Marrel skip bins come with access.
• Hook lift skip bins are normally used in commercial settings and are loaded on and off a truck with a hook, which grabs the skip bin before rolling it into place. Hook Lift skip bins have large rear doors, which means they have easy access. They’re available in most sizes.
• Mobile skip bins are used in areas that might be awkward to access. For example, these are useful for working in an underground parking space or a narrow driveway. This type of skip bin stays on a special trailer, which means that a permit is unnecessary should you place the skip bin on council land.

A 3m³, 4m³ or 6m³ skip bin is usually sufficient for an average household having a general clear-out. If you’re in doubt, the 3m³ skip bin holds the equivalent of 12 wheelie bins' worth of waste, and the 4m³ skip bin holds 16 wheelie bins' worth of waste.

The average time is between 3 and 7 days. Suppliers will usually agree to extend your chosen time by prior arrangement. You will usually be charged a daily rate if you arrange to keep the skip bin longer. Therefore, it’s important to choose your time slot carefully and allow yourself time to utilise the bin.

Contact your supplier as soon as you realise you won’t be finished on time. They will usually arrange for you to keep it for longer at a daily rate. If the skip bin is booked out elsewhere, however, you will not be able to keep it longer.

Your payment will be processed as soon as you place an order on the website. We accept all major credit cards.

Any hazardous waste by nature is not allowed to be placed inside a skip bin. This includes paints, solvents, liquids, food, rotten materials and asbestos. Asbestos removal needs to be carried out by a specialist; you must, by law, adhere to the guidelines on the safe disposal of hazardous waste.

Hazardous materials must be dealt with as deemed appropriate by your local council.

Extra charges apply for removing mattresses, tyres, gas bottles, and batteries. Contact us to find out if your supplier will accept those items and how much extra will be charged.

Yes, the limit is 150kg per cubic metre for a General or Green Waste skip bin. If you exceed the weight limit, then there will be an additional charge from your supplier.

No weight limits exist for mixed waste skip bins and concrete, dirt and soil bins.

The waste should not reach above the sides of the bin. This is to avoid the risk of waste falling out of the skip bin whilst stationary or in transit. Pack your skip bin carefully and begin with flat items such as old doors. Lay the flat items on the base of the skip bin first.

No, asbestos must be disposed of in a specialist asbestos bin.

Yes, but it needs to be treated the same way as asbestos if the insulation contains asbestos – so you will need to book your skip bin via our office and not the website.

Unfortunately, it’s your responsibility to ensure this does not happen. We cannot take any responsibility for improper use of a skip bin once delivered. If you are worried this might occur, try to place your skip bin on your property rather than on the nature strip or other areas of public passage.

A bin placed on the nature strip requires a council permit, and you need to contact the staff at Skip Bin Finder for more information on council permit requirements. The skip bin must not block pedestrian access or utility points. Try to let your neighbours know in advance that you have ordered a skip bin. This will help ensure that no vehicles are parked in the way of the delivery driver. If the driver cannot safely gain access, they will usually leave and return, which may incur an extra charge.

It cannot be placed on main roads and clearways depending on the council road regulations. Bins placed on the road will require a council permit. Ring Skip Bin Finder to clarify.

Any waste which is hazardous by nature is not allowed to be placed inside a skip bin. This includes paints, solvents, liquids, food, rotten materials and asbestos. Asbestos removal needs to be carried out by a specialist you must, by law, adhere to the guidelines on the safe disposal of hazardous waste.

Hazardous materials must be dealt with as deemed appropriate by your local council.

Extra charges apply for removing mattresses, tyres, gas bottles, and batteries. Contact us to determine if your supplier will accept those items and how much extra will be charged.

Your driveway will need to be at least 3 metres in width and should be easily accessible to a truck.

Bear in mind that low-hanging branches or nearby powerlines can cause problems with access. If you think there might be an issue, contact your supplier directly, and they will endeavour to assist you, if possible, by providing a smaller truck for delivery.

Unfortunately, this is not possible, but most suppliers will do their best to accommodate you if you call ahead of time and ask.

Yes, they can. If you call your supplier as soon as you have filled your skip bin, they will usually try their best to pick it up as soon as possible.

If you cancel no later than 3 days prior to the day your bin is due to be delivered, there is no charge. If you cancel later than this, the fee is 10% of the total amount due. Cancelling on the day of delivery will incur a 20% charge of the total amount.

You may cancel or change the order no later than 3 business days prior to your bin is delivered. If you cancel later than this, there will be a cancellation fee of 10% of the total amount. If you cancel on the day, you will be charged 20% of the total amount.

Upon your refund, after you cancel, you will be reimbursed with the original amount minus the cancellation fee.

Upon collection, we transfer around 80% of your waste to a waste transfer station for recycling. Here it is carefully sorted and separated to ensure that anything that can be reused is set aside.

All recyclable materials are then utilized to create new raw materials, including newspaper and wood chips.

About 20% of the waste we collect ends up in landfill. We try to avoid sending waste to landfills where possible, so recycling is an important part of what we do.